招聘人数:若干
工作地点:上海、深圳、西安
学历:本科以上
工作年限:三年以上
外语要求:英语较熟练
Main Responsibilities:
- Provide technical support and services to customers of process industry in China
- Identify customer needs and expectations and formulate an offering to meet those needs
- Review service requests for repairs and maintenance, determine nature of problem and recommend appropriate solutions
- Implementation of good safety practice of technical service activity
Requirements:
- Bachelor’s degree or above, major in process automation, electrical and electronics engineering, applied physics or related fields
- Minimum 3 years’ working experience, around 2 years’ customer service or technical support experience in process automation is preferred
- Good communication skills
- Aptitude to work under pressure and independently
- Strong ability of problem solving in fields
- Customer and result oriented
- Committed, responsible and initiative working attitude
- Fluency in spoken and written English is preferred
- Flexibility in travel