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Customer Service Representative (职位编号:50800101)
赢创德固赛(中国)投资有限公司上海分公司 Evonik Degussa (China) Co., Ltd. Shanghai Branch
公司行业:石油/石化/化工 加工制造(原料加工/模具)
公司类型:外商独资
公司规模:1000-9999人
职位类别:273 发布日期:2008-07-14
工作地点:上海 工作经验:1-3年
最低学历:本科 招聘人数:1人
职位月薪:0 工作性质:全职
职位描述/要求:

Working Location: 莘庄工业区,班车提供
 
Purpose of the position:
To carry out the process of trade by handling purchase orders, arranging and following up shipments, ensuring payment before due date; To assist sales force to build up customer relations; Excellent customer service standard is required for both internal and external customers.

Responsibilities:
- Process orders in SAP system
- Prepare sales contracts and other documents necessary
- Arrange and follow up shipments/deliveries
- Follow up payment status and customer credit
- Oversee stock situation in bonded warehouse in Shanghai to ensure sufficient supply
- Coordinate with Sales Support team in Germany
- Provided excellent customer service for both external and internal customers
- Good coordination between customers, shipping companies, forwarders, warehouses, and internal sales, marketing and logistic team to meet the demand and requirements of customers and achieve our own targets

Requirements:
- Bachelor’s Degree, majoring in International Trading or Chemistry
- 1 or 2 years working experience in customer service, order processing, import/export trading, etc.
- Experiences with SAP will be a plus
- Customer orientation, polite and patient
- Excellent communication skills in both Mandarin and English
- Active and willing to learn
- Cooperative and good team player

Contact Email:  job.china@evonik.com

联系方式:
job.china@degussa.com
赢创德固赛(中国)投资有限公司上海分公司 Evonik Degussa (China) Co., Ltd. Shanghai Branch


赢创德固赛集团是世界领先的特种化工公司。创新性的产品和系统解决方案为客户获得成功提供无价的、不可或缺的要素,这充分体现在我们的口号“创新原动力”之中。赢创德固赛,赢创工业集团子公司,早在上世纪90年代初期就开始在中国生产特种化工产品,并于更早就与这个国家建立起了千丝万缕的贸易关系。今天,赢创德固赛在中国已经拥有了多达18家公司,生产基地遍及中国十几个城市。

赢创产品品质卓越,种类繁多,包括沉淀法二氧化硅、碳黑、橡胶硅烷偶联剂、氨基酸、聚氨酯泡沫添加剂、涂料聚酯树脂、色浆、着色系统、高性能聚合物以及聚合物生产所需的引发剂等,客户遍及中国及整个亚洲。2006财年,集团4000多中国名员工创造了约4.6亿欧元的销售额,与2005年的2.88亿欧元相比增长了60%。赢创视中国为推动全球经济发展的主力之一,并计划在2009年将大中华区的销售额提高至10亿欧元。

Evonik Industries has been producing specialty chemical products in China since the early nineties, with wide-ranging trading relations already in place prior to this. The Group now owns 18 companies in China, with production sites in more than ten cities.

Our broad product portfolio, which comprises precipitated silica, carbon black, rubber silanes, amino acids, polyurethane foam additives, coating polyesters, pigment pastes, color tinting systems, high-performance polymers, and initiators for polymer production, caters for customers in China and throughout the whole of Asia. In fiscal year 2006, 4,000 employees generated sales of 460 million euros, which is an increase of 60 percent from 288 million euros in 2005. Evonik regards China as one of the driving forces of the global economy, and we consequently intend to increase our business in greater China to around 1 million euros in 2009.

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