Job title: Senior Industry Specialist    Main function: Technical Support

Report to:       Sales VP        Location: BJ/Shanghai

Functionally：Division   Power Controller

 

Purpose of the Job:

•     As a link between customers and internal team, provide technical support proactively in order to drive sales growth within the assigned verticals.

 

Main Accountabilities:

•     Prepare a sales quotation based on request from sales       

•     Prepare a sales quotation based on request directly from customer   

•     Work proactively with customers to make product, recommendations and applications/solutions.

•     Promote the industry-focused applications into key accounts.   

•     Support the sales force developing (technical) solution in order to prepare a quotation for a customer   

•     Join a sales team during sales preparation and/or negotiating process 

•     Check final order and sales contract with initial quotation and clarify/solve any discrepancies.

•     Develop engineering standards, methods and guidelines as well contribute to development of marketing collaterals as brochures and application notes in specific industries.

•     Initiate preparation of technical documents (descriptions, drawings etc.) for the order to start production process.

•     Handle customer requests/questions about signed contracts and check changes against the agreed quotation.

•     Develop and maintain good internal working relationship with Sales Engineers/Managers, AE, Service, Business Managers, Product Managers, Purchase, Production, etc.           Maintain good working relationship with regular customers; develop good working relationships with new customers.  •      Customer satisfaction

 

Scope Indicators:

•     Number of customers, markets and products

•     Sales Volume

•     Complexity of Project & Quotes

 

Core Competencies:

•     Formal education at BSc level or equivalent in Electrical/Electronic Engineering,

•     Good knowledge of SPS products/applications/solutions (knowledge in products of major competitors are preferred.)

•     Good understanding of assigned markets and customers such as TFT, Glass industry

•     Strong commercial sense

•     Good communication skills

•     Computer literacy

•     Team player

•     Fluent in English