SUMMARY:

Field service and technical Support for Rockwell Automation products including Drives, PLC, Motion and MMI products startup works and troubleshooting on site, as well as customer training.

ESSENTIAL FUNCTIONS:

• Responsible for customer training in China .
• Responsible for providing on-site Drives, PLC, Motion and MMI products commissioning and troubleshooting as well as technical support on automation projects to
• Customers/CSM, involvement engineering and implementing field modernization.
• Responsible for supplying good paperwork of field service and engineering. Ensure all related documents are good. Preparation and full provide.
• Responsible for providing the right off site and on site communication to products department. Basic fault analyze skill are required
• Responsible for providing automation project retrofit works on l site.
• Customer Rockwel Automation equipments/devices periodically maintenance and examination.
• Project debug and programming.

EDUCATION & EXPERIENCE REQUIREMENTS:

• University or College Degree in Electrical or Automation Engineering. Higher level of education will be considered dependant on postgraduate experience.
• Prior field service experience is essential. Rockwell Automation products knowledge/work experience is preferred. Approximately 3-4 years minimum experience in
• Engineering/Site support. Strong oral and written communications are essential and strong English speaking capabilities. Ability to work well in a team environment.

WORKING CONDITIONS

• Physical Effort l Medium (considerable travel, long hours etc.)
• Physical Environment Medium
• Sensory Attention High
• Me l ntal Stress High