Location: Dalian

Responsibilities:

Ø         Primarily responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites and trade shows.

Ø         Represents the company to the customer and assumes accountability for customer satisfaction with service.

Ø         Assure operational quality of system equipment. 

Ø         Coordinate actions with customers to minimize down time.

Requirements:

Ø         Bachelor degree in engineering or related discipline.

Ø         Minimum 3 years experience in semiconductor industry is required. Capable to deal with complex capital equipment troubleshooting.

Ø         Good project management skills and must be self motivated

Ø         Strong communication and interpersonal skills

Ø         A team player, able to work effectively with peers or staff at all levels

Ø         High level of proficiency with MS office (Word, Excel, PowerPoint, outlook...)

Ø         Proficiency in written and spoken English