• POSITION OBJECTIVE

Supply the technical quotation for Multi national and Domestic big Project.
Give technical clarification with Muli national Client, Key account of EPM.
Lead and responsible for Project Execution for Flow instrument, especially for Domestic big project and MNC project.
Achieve and improve customer satisfaction on the project implementation

• MAIN RESPONSIBILITIES

Factor I: Accountability: To provide Technical support and develop Project Proposals for Micro Motion and RFD products

1) Technical Product Support to China- Multinational Project and Domestic big project.  

• Provide basic pre-sale and post-sale technical support for entire range of MMI / RFD products
• Generate Engineering specifications based on Customer flow metering requirements and develop formal Proposal packages
• Utilize informational tools to support Customer product application queries and provide solutions
• Work in liaison with Order Administrators to assure clean execution of orders
• Support Order Administrator in identifying and resolving Technical queries from Factories during order entry
• Fulfill proper documentation requirements for orders based on Customer’s requests
• Translate Customer’s requirements for Documentation to available standard Factory Documentation
• Verify accuracy and completeness of Documentation and timely submission

2) Maintains understanding of general business practices

• Understand and exercise MMI / RFD policies and practices 
• Maintains knowledge of products, completes training to develop additional support skills and learn new products
• Participates in Project Management Continuous Improvement Programs to develop processes and service that ‘delight’ the Customer
• Understand and exercise Best Practices in Project & MRO support
• Keeps a log of the Key Measures of Project Management and is involved in periodic reviews of the team performance.

3) Performs other duties and responsibilities as assigned

• SCOPE
The ability to communicate clearly and concisely with both internal and external customers.  Must be able to work in a high-stress environment, under minimal supervision.  Must have proven technical aptitude to learn, and clearly explain, the concepts and terminology associated with flow measurement and applying MMI equipment in our customers’ processes.  Attention to detail a must.

• JOB COMPETENCIES, AND COMPETENCY STANDARD NEEDED

Customer focus
Action Oriented
Drive for result
Priority setting 

• EDUCATION/TRAINING/EXPERIENCE

• Degree in Instrumentation / Electrical / Electronics / Chemical Engineering
• Min. 3-5  years experience in Instrumentation environment
• Proposal and/or Design experience will be consider in advance
• Good knowledge of Field Instruments, knowledge of Coriolis, Vortex and Magnetic Flowmeter will be considered in advance.
• Knowledge of Chinese and International Standard and EPC works is preferred.

Relationships

• Frequent communication and interaction with Sales, Project Pursuit teams in China
• Strong teamwork relationship with the other functional groups in Division, especially Order Administration
• Communicate effectively across other Emerson Divisions for Multi-Div projects
• Frequently interface with Emerson Process Management factories worldwide