• POSITION OBJECTIVE
Provide timely, accurate and quality engineering and/or application review and support to representatives, sales offices, Design Institution and customers, for pre- and post-sales.
• MAIN RESPONSIBILITIES
1. Generate project quotations for major strategic projects.
2. Support Emerson Process Management direct project orders in the following areas:
- Preparation of OPS and manage Change Orders to ensure that they are clean for processing
- Maintenance of customer records such as order quotations
- Provide project order hand-over to Order Administration and Project Management organizations
3. Participate in local and overseas project technical clarification meetings.
4. Maintain and upkeep price databases for non-standard and buyout products.
5. Liaise with global factories on special applications, engineering, non-standard product sourcing, delivery, etc.
6. Provide technical support to Order Administrator and factories in the order fulfilment process.
7. Provide product and sales tools training to Sales and Applications Engineers from both representative and sales offices.
8. Support and/or conduct customer/representatives engineering training, seminars and new product launches.
9. Support sales team in achieving annual sales objectives and goals.
• SCOPE
1. Countries covered: Primarily China.
2. Require 10-20% travel time to support pre & post project technical clarification meeting, product training and seminars etc
3. Occasional in-house attachment at contractor/customer/site offices to provide engineering and application support.
4. Require to communicate with global factories on product engineering and pricing.
5. Job responsibility demands long hours overtime (weekdays/weekends/holidays) to provide timely engineering support /quotation whenever required.
• JOB COMPETENCIES
1. Problem solving skills.
2. PC literate.
3. Ability to plan and organize.
• EDUCATION/TRAINING/EXPERIENCE
1. Engineering degree with one or two years experience or engineering diploma with two to three years experience, preferably in process control industry.
2. Good oral and written communication skills in both English and Mandarin.