MAIN RESPONSIBILITIES
- Provides Support To Field Sales by:
-Provide tech assistance to the field salesperson.
-Coordinate and participate in customer sales presentations.
-Define and coordinate special customer product modifications.
-Organize and participate in special project proposals.
-Provide interface between field sales reps.
-Provide backup service for field sales reps.
-Provide pricing information to field sales.
-Organize and participate in product promotion and application.
-Conduct customer and Fisher sales training.
-Arrange proper customer handling while at the factory, i.e. tours, demonstrations, meetings, housing and transportation.
- Promotion of Corporate Image by:
-Preparing and presenting tech papers.
-Participating in trade shows and exhibits.
-Developing good customer / factory relationships.
- Interdepartmental Activities:
-Assist in new product development.
-Participate in development of internal systems and procedures.
-Promote customer awareness among all employees.
-Evaluate competition.
-Analyze common product problems and coordinates solution.
-Provide liaison between sales and other depts.
- Intradepartmental Activities:
-Provide training of new Sales Engineers and Sales Associates.
-Provide business inputs to sales mgt.
Position Summary
Responsible for providing application and technical supports to end users and distributors, also providing the usage direction of Tescom products in different industries; this individual will also be involved in specification recommendations, customer technical seminars and application training of Field Sales personnel and our customers.
Job Contents
- Provide application solutions to the customers and establish Tescom as the regulator leader in application fields
- Increase Tescom products and application knowledge to customers through training and technical seminars.
- Analyze and solve technical problems in products application, provide technical support, pre-sale and after-sale services
- Identify and collect new products information and engineering/application data for marketing department.
Qualifications:
- Engineering degree in fluid control, mechanism, automation or related discipline.
- 3 years or above application engineer experiences in pressure reducing regulators, preferred experiences in high pressure regulator market like GO, Parker, Rotarex, Swagelok, AP Tech or Gentec
- Good understanding of products application industries like chemical, analytical, instruments, oil and gas, petrochemical or testing.
- Fluent in English, both oral and written
- Good communication skills with training experience to distributors and end users
EDUCATION/TRAINING/EXPERIENCE
-Hold Bachelor degree in Engineering.
-Must be able to work with people.
-Must be willing to travel.
-Must speak fluent English and Mandarin.
-Basic communication and business skills.