A. Role Summary (职位概述)
Support achievement of overall organization, district and store sales and customer retention goals by assisting in the direction, mentoring, and development of department sales personnel. Working together with the Sales Manager, support and implement targeted customer service, customer retention and high-end sales techniques incorporating the our company CARE PLUS sales process. Contribute to delivery of optimal customer service by assisting the Sales Manager in the recruiting, training, scheduling and retention of customer focused full and part-time department personnel. Develop and communicate thorough and comprehensive understanding of technical specifications, benefits and operation of all department products and accessories. Arrange and/or deliver departmental cross-training experiences in order to support and maintain a team-based, cooperative work environment.
指导部门销售人员,为门店销售提供支持。与销售经理协同工作,服务顾客,保留客户资源并将高超销售技巧结合我们公司CARE PLUS销售手段。帮助销售经理安排招募及培训全职和兼职的部门员工,使其做到以客户为中心,实现最佳的客户服务。能充分理解技术规范,了解所有部门的产品及附件的利润及功能。传授部门培训经验,以保持部门间融洽的工作环境。
职位要求:
- 高中以上学历,相关工作经验2年以上。
- 有大型商场工作经验优先。
- 计算机及英语优秀者优先。