Job description
Missions

1) Technical support

• Answering VDI customers’ and users’ requests for assistance on understanding, selecting, drawing, installing and using CABLOFIL products.

2) Technical marketing & specification

• Translating or preparing VDI-oriented technical documents and events (seminars, product training…).
  
• Participating in seminars and other marketing events as the technical speaker for CABLOFIL products.
  
• Together with sales staff, visiting (potential) VDI specifiers, customers and users (end-users’ IT dpts, systems integrators, M&E contractors…), in order to introduce the technical strengths of CABLOFIL products for VDI / low-voltage installations and bring adequate technical support to both sales staff and users.

3) Engineering

• Participating in the testing and certification of CABLOFIL products, in order to ensure their conformity with local standards of PRC.
  
• If necessary, working on the adaptation of CABLOFIL products to local installation habits / rules.
  
• Check and control the evolution of the Chinese standards and regulation related to cable management in the VDI field.

Job requirements

• University background: major in Telecommunication, or electrical / electronic / mechanical engineering.
• Experience: minimum 3 years experience as an engineer within end-users’ IT department or SI, or as a technical support engineer within telecom/VDI products’ vendor. Preferably, candidates must have an extended knowledge of the design and functioning of data centers / VDI cabling.
• Computer skills: proficient in the use of design software like AutoCAD, plus knowledge of Word, Excel & PowerPoint.
• Languages: Mandarin as mother tongue & good command of written and spoken English.
• Personality: hard-working, autonomous, dynamic, creative, outgoing, with good communication and presentation skills.

Start date: ASAP.
Location: based in Qingpu (Shanghai), with business trips mainly in Eastern China but also possibly across mainland China.
VDI = voice, data, image