Location: Shenzhen

Roles and responsibilities:

Customer Services:
-        Plate trials;
-        Trouble shootings;
-        Preventive services;
-        Customer trainings.

Sales Support:
-        Meet customers to understand customer requirements;
-        Product trainings to Sales;
-        Product demo and presentation;
-        Preparation of sale aids.

Product complaint handling:
-        Field visit - problem diagnosis;
-        Secondary support to dealers/distributors and Field Engineers;
-        Internal product tests;
-        PIR reporting.

Skill Set For Technical Specialists

Plate products

o        Expertise in Characteristics of Kodak plate products;
o        Knowledge of competitors' products;
o        Expertise in plate making skills (conventional and CTP);
o        Ability to evaluate a plate (before and after plate making);
o        Knowledge of printing press;
o        Knowledge of press room troubleshooting;
o        Ability to evaluate a print sheet;
o        Acquaintance of plate processors' requirements for different types of plate;
o        Knowledge in manipulation of processing parameters to achieve satisfactory result;
o        Ability to identify plate-related quality problems.

Film products

o        Expertise in characteristics of Kodak film products;
o        Knowledge of imagesetting operations;
o        Knowledge of competitors' products;
o        Ability to evaluate a film after development;
o        Acquaintance of film processors;
o        Knowledge in manipulation of processing parameters to achieve satisfactory result;

Ability to identify film-related quality problems.